Frequently Asked Questions
Do you accept insurance?
- Blue Cross of Idaho, including Kootenai Care Network
- Blue Cross Medicare Advantage – Secure Blue & True Blue plans
- Regence BlueShield of Idaho
- Premera Blue Cross
- BlueCross BlueShield
- United Healthcare
- PacificSource & PacificSource Medicare Advantage
- Kaiser Permanente & Kaiser Northwest
Most insurance companies offer benefits for nutrition counseling (also called Medical Nutrition Therapy), sometimes as part of your regular plan and subject to coinsurance, a deductible, and/or a specialist copay, and sometimes as a preventive benefit, where visits are covered in full at no cost to the patient. Some cover 3 visits a year and some cover unlimited visits per year. I advise all my patients to check with their insurance beforehand. Ultimately it is the patient’s responsibility to verify coverage provided by their own health insurance. The patient is responsible for any services provided not covered by their insurance.
Unlike many other private practice dietitians, I do my own billing and, therefore, have a good idea of the best way to get your visit covered. If a claim comes back denied, I have several a step-by-step process the claim goes through before I accept the insurance carrier’s remittance. Just like you, I’m subject to monthly premiums as part of my health insurance, so when I can get payment from insurance before the patient, that’s my goal.
In the case I am not contracted with your insurance carrier, you don’t have health insurance, or I know beforehand that your insurance does not cover for a particular diagnosis, I have self-pay prices available, as well as affordable package prices. Please contact my office for current rates. I accept cash, check, and credit/debit cards (Visa and MasterCard only). Payment is required at the time of the appointment, unless insurance is being billed.
What is the difference between a Registered Dietitian Nutritionist (RDN) and a nutritionist?
Do you offer evening and weekend appointments?
Do you communicate with other healthcare practitioners I am currently working with to coordinate care?
Do you require that I see you for a number of visits or can I just see you once?
Can I bring my child to my appointment?
Do I need to keep a food log for my first appointment?
Jump over to my contact page and give me a call or submit your information via my form and I'll get back to you as soon as I can.
Libby Hugo, RDN, CDE